DebiCheck: Secure & Simple

DebiCheck is a secure South African banking system that puts you in full control of your debit orders. At CHTR Mobile, we use DebiCheck to ensure that your MTN deal monthly payments are verified by you personally through your bank app or USSD, preventing any unauthorized deductions. Regulated by the South African Reserve Bank and PASA, it is the safest way to manage your mobile contract payments with complete peace of mind.

CHTR utilizes trusted South African partners XDS (www.xds.co.za) and NuPay (www.nupayments.co.za) for secure credit vetting and DebiCheck processing, ensuring your data remains safe and fully compliant.

Nedbank Customers

Accepting your CHTR DebiCheck mandate with Nedbank is a simple process designed for your protection and security. Follow these steps to confirm your agreement:

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Step 2

Check your app notifications or navigate to the 'Pending Mandates' section found under your profile.

Step 3

Review the details of the mandate from CHTR (PTY) LTD and ensure they match your expected deal.

Step 4

Click on 'Approve' and confirm the mandate request using your secure banking PIN.

Step 5

Alternatively, if you receive a secure SMS notification from Nedbank, follow the prompts within the message to authorize.

Accepting Your FNB DebiCheck Mandate

Authorize your banking mandate in just a few steps using the official FNB Banking App. It is secure, regulated, and ensures your connectivity stays active.

01. Log In

Open your FNB Banking App and log in securely. Look for the bell icon or 'Action Required' notification badge.

02. Locate Mandate

Navigate to Settings > Debit Orders > DebiCheck Mandates. You will find a pending request from CHTR waiting for review.

03. Review Details

Check that the mandate amount and details match your CHTR agreement. This step ensures full transparency and control over your banking.

04. Verify & Accept

Select 'Accept' and confirm the mandate using your standard FNB digital ID verification or secure PIN to finalize the process.

Standard Bank

Approve your mandate safely through the Standard Bank Mobile App or via secure SMS prompts.

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Tap on the 'Transact' icon located at the bottom menu of the app screen.

Locate and select the 'DebiCheck Mandates' option under the management section.

Review the details of the pending mandate associated with CHTR (PTY) LTD.

Select 'Approve' and confirm the request by entering your secret Banking PIN.

If you receive a bank SMS, reply with 'Approve' or '1' as instructed to finalize.

ABSA

Accepting Your Mandate

As an Absa client, you can securely verify and approve your mandate through the banking app or via an official bank SMS prompt.

Log in to your Absa Banking App using your secure credentials.
Navigate to the DebiCheck or Authorisations section in the main menu or notifications.
Locate the pending mandate request from CHTR (PTY) LTD.
Review the mandate details and select Approve or Accept to confirm.
Alternatively, follow the instructions in the Bank's SMS message to approve instantly.

Safe & Regulated Partners

What are XDS and NuPay?

XDS (www.xds.co.za) and NuPay (www.nupayments.co.za) are established, regulated South African service providers. CHTR utilizes XDS for secure credit vetting and NuPay as our primary technology platform for processing DebiCheck Mandates, ensuring all transactions remain safe and fully compliant.

How do they help with my mandate?

These partners provide the regulated infrastructure required to bridge the gap between our systems and the South African banking network. They securely verify your identity and confirm your DebiCheck mandate in real-time, ensuring only approved agreements are activated for your peace of mind.

Are these platforms secure?

Absolutely. Both XDS and NuPay are fully regulated financial service technology providers. Data is processed via secure, encrypted platforms. Most importantly, since you authorize via your own bank app, CHTR will never ask for—or have access to—your private PIN or bank password.